SOFTSWISS: Review, about the company, how it works
Founded as an IT outsourcing startup in September 2008, SOFTSWISS has emerged as one of the most prominent names in the iGaming sector. The SOFTSWISS brand name appeared in July 2009. With a workforce of over 2,000 international employees, the company currently has headquarters in Poland, Malta, and Georgia.
In 2021, the company garnered recognition at the International Gaming Awards (IGA) for «Best Customer Service Company of the Year» and at the Starlet Awards for «Best Customer Service of the Year».
At the 2024 International Gaming Awards in London, this provider was honored as the Cryptocurrency Company of the Year, marking its second consecutive year receiving this distinction.
Today, the organization is recognized as a leading aggregator and provider of White Label services for online casinos, offering comprehensive solutions that facilitate the rapid establishment of online casinos or sportsbooks. Over 1,400 brands utilize its platform, providing players access to convenient payment options, attractive bonuses, and games from top-tier suppliers.
Currently, the gaming aggregator boasts the most extensive gaming portfolio in the market, featuring over 27,000 titles, a remarkable 99.999% uptime, and exceptional services. For more information about the organization, refer to our article.
History
SOFTSWISS has been in operation since 2008, when it was founded as an IT outsourcing startup. The company started developing the SOFTSWISS Casino Platform and online casino games in September 2012. It was also a pioneer in the industry: in 2013, SOFTSWISS became the first to introduce cryptocurrencies to the traditional online casino.
It gained significant recognition in February 2013 by presenting its first products at ICE London and signing its first contract. By October 2015, the company launched its Game Aggregator product, and had built an impressive portfolio of projects on its platform.
Key milestones include: the launch of the Affilka affiliate platform in January 2018; BGaming — SOFTSWISS’s proprietary games becoming a standalone brand in February 2018; the Sportsbook Platform launched in November 2020; and the Jackpot Aggregator product launched in October 2021. In July 2024, SOFTSWISS celebrated its 15th anniversary as a brand.
Gaming Solutions
The organization develops its own gaming machines under the BGaming brand but is more widely recognized as an aggregator platform. It provides comprehensive solutions for establishing online casinos.
Software
The platform delivers a holistic software solution meticulously designed for the iGaming industry, featuring three key service categories: turnkey offerings, White Label services, and cryptocurrency casinos. Notable features include:
Integrated Fraud Protection: Guards against dishonest practices.
Customer Relationship Management (CRM): Optimizes the handling of user information, document verification, bonuses, and more.
Game Catalog Administration: Flexible to accommodate geographical and linguistic preferences, enhancing user interaction.
Integrated Payment Systems: Supports a range of payment options, including Skrill, NETELLER, and Trustly, allowing operators to manage and deactivate payment methods and currencies independently.
Consolidated Gaming Interface: Enables seamless integration of slot machines and sports betting on a single platform.
Tournament Management Feature: A dedicated tool that simplifies the organization and management of local or network events, facilitating result tracking.
Licensing and Certification Compliance: The platform adheres to various regulatory standards and supports international licenses from Curacao and Kahnawake and multiple national certifications.
Games
SOFTSWISS collaborates with over 100 gaming software developers, providing a vast array of games through a single integration, including slots, card games, roulettes, live casino options, Keno, and bingo.
Additionally, the platform features over 100 proprietary gaming machines under its BGaming brand, founded in 2018. This brand specializes in creating slots, roulettes, video poker, and more, all developed in HTML5 to ensure compatibility across a diverse range of devices.
All games utilize a random number generator rigorously tested by iTech Labs and BMM Testlabs, ensuring fairness and reliability.
Cryptocurrency Payments
This platform is recognized as a leading software provider for numerous online casinos worldwide, particularly known for its facilitation of cryptocurrency transactions. Here is a concise overview of how these transactions operate:
Varied Cryptocurrency Options: The casinos typically accept a broad assortment of cryptocurrencies, allowing players to use their preferred digital currencies.
Secure and Confidential Transactions: Cryptocurrency payments enhance security and privacy, enabling players to deposit and withdraw funds without disclosing personal details, thus maintaining anonymity.
Fast Processing Speeds: Cryptocurrency transactions are known for their rapid processing.
No Currency Exchange Fees: Since these casinos primarily operate with cryptocurrencies, players can avoid currency conversion fees, which is especially beneficial for international users.
Provably Fair Games: Many casinos on this platform offer independently verifiable fair games, ensuring transparency and equitable outcomes.
Specialized Cryptocurrency Support: These casinos often provide dedicated assistance for any cryptocurrency-related inquiries.
Cryptocurrency Incentives: Some casinos offer exclusive bonuses and promotions for players who deposit using cryptocurrencies.
Benefits of the System
Variety of Game Options: Provides an extensive assortment of entertainment choices, including slots, roulette, and card games.
Device Compatibility: Employs HTML5 for software development, allowing access from both desktop computers and mobile devices.
Provider Integration and Updates: Facilitates the incorporation of numerous well-known game developers alongside regular updates to the game catalog.
Multilingual Capabilities: Projects are available in various languages, such as English and German.
Additional Features: The platform supports report generation and offers efficient management of user information.
Another significant feature is the capability to establish a cryptocurrency casino from the ground up. The robust software guarantees quick and secure digital currency transactions, fostering player loyalty.
Integrator
The aggregator offers modular software for managing online casinos, providing support at every step of the integration process. The team also guarantees ongoing technical assistance after the launch.
Security Protocols
The organization places a strong emphasis on the security of its software, player information, and financial transactions. It possesses certifications from independent testing laboratories such as iTech Labs and BMM, enabling operations across various countries.
SSL encryption is utilized to protect personal information and customer funds.
License Verification: Verify the authenticity of the casino’s license through a gambling commission validator, which redirects to the regulator’s site for detailed information.
Game Library: Seek out a casino with an extensive collection of games featuring thousands of options from different providers. Ensure the library includes not just slots but also roulettes, card games, and live casino offerings.
Promotions and Bonuses: Assess the bonuses available, such as welcome packages, free spins, and ongoing promotions, including loyalty programs.
Customer Support: Confirm that the support team is responsive and offers comprehensive assistance. Support is typically accessible via chat or email.
Payment Terms: Examine the accepted currencies, payment methods, withdrawal speeds, and associated fees.
Advantages of the Platform’s IT Innovations
- Over 11,000 gaming titles from over 70 popular providers are consolidated in one location.
- Integration is conducted once for all online casinos and gaming platforms.
- Centralized customer support ensures efficient assistance.
- A major benefit is the ability to incorporate cryptocurrencies into the gaming experience.
How SOFTSWISS Launches Casinos
The company provides three distinct options for pre-built solutions tailored for online casinos.
Turnkey Casino
This choice is ideal for seasoned iGaming operators seeking to manage every facet of their business. It allows you to launch a website on the platform using your own license.
White Label
With this system, the aggregator takes care of all issues related to licensing, payments, and integration of gaming software.
Cryptocasino
Allows you to launch a cryptocurrency casino from scratch that supports BTC, LTC, USDT, etc. The system provides fast and secure payments.
Every year, about 20 gaming platforms are launched with the participation of the platform. The company creates iGaming products from scratch, adapts them to the desired audience, and integrates software from popular providers and payment systems. Additional services include providing a license, developing marketing campaigns, and outsourcing technical support. At the same time, brands working on the platform determine the terms of bonuses, loyalty programs, tournaments, etc.
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