All bank cards in one interface
Easy to add, easy to manage, easy to make payments - no need to use different applications for the same type of tasks.
No commissions on payments
The payment will always be the same as the merchant's or service provider's invoice.
No hidden fees or stars.
Convenience and comfort
Using a mobile wallet is as convenient as using any familiar applications.
The security and reliability of the payment application is not an advantage, but a basic feature. As biometric protection becomes more widespread, the advantages of a mobile wallet over a piece of plastic in the form of a bank card will grow.
Implementing a digital strategy
Mobile banking, contactless cards and payments, instant mobile transfers, digitized values and much more turn a financial company into a digital bank.
There is an opportunity to enrich the mobile experience of customers with additional services outside of traditional banking services and thus earn more.
Opportunities that a bank client gets with a mobile wallet
Management of any banking products and ordering new ones (bank accounts, cards, loans, deposits); the ability to bind Visa and MasterCard cards to the wallet and pay using QR codes or contactless; possibility to choose a payment method – debiting money from the account of a mobile operator, credit card, bank account or electronic money.
Mobile wallets are no longer a niche service for tech-savvy users, but the future of the payments industry.
The latest research shows that in 2020, the number of contactless payments in stores using mobile wallets surpassed the number of cash payments worldwide for the first time.
The study notes that overall, the use of cash decreased by 10 percentage points – which is 20% of all payments worldwide.
This is stated in the Worldpay FIS Global Payments Report for 2021. At the same time, the number of contactless payments with a digital wallet at the point of sale is also growing faster than the number of payments made with physical cards.
For example, in Canada, the United Kingdom, Norway, France, Sweden and Australia, cash payments in stores fell by 50% or more in 2020. In turn, in the United States, the total amount of cash payments made in stores fell from $1.4 trillion in 2019 to $1 trillion in 2020.
According to a Worldpay report from FIS, it is predicted that by 2024, cash will account for less than 10% of payments in stores in the United States and about 13% of payments worldwide. At the same time, it is predicted that digital wallets will account for every third payment in stores worldwide, that is, about 33%.
At the moment, the Asia-Pacific region is still the leader in the use of mobile wallets at the points of sale. At the same time, about 40% of payments in all stores in this region are made through contactless payments.
However, in 2020, mobile wallet usage accelerated across all regions and now accounts for about 10% of payment methods in North America, 8% in Africa and the Middle East, 7% in Europe and 6% in Latin America.
In addition, the report says that digital wallet-based e-commerce transactions also grew by 7% during 2020. By 2024, it is projected that "digital wallets will account for more than half of all e-commerce payments worldwide."
At the same time, it is noted that the use of traditional payment methods – bank cards, cash on delivery – will quickly lose its share. They are expected to account for no more than 40% of the payment methods for e-commerce transactions by 2024.
According to forecasts of the Electronic Transactions Association, in 2021 the volume of the global mobile payments market will be $1326 billion (as opposed to $1100 billion in 2020).
This growth is due to the convenience and security of smartphone payments. Therefore, eCommerce website owners provide customers with the option to use a mobile wallet. This increases the audience and makes shopping more comfortable. As a result, the developers of mobile applications with the wallet function are also doing everything possible to develop these technologies. So users will be able to manage business and personal finances, take loans and deal with the maintenance of transport and housing.
The related cybersecurity trend obliges mobile wallet developers to reliably protect user data. For example, cryptographic information encryption, blockchain technologies, tokenization and biometric authentication can be used for this.
Here are the top five mobile wallet trends in the nearest future: